How to Make Sure Business Email Complies with HIPAA

NEW YORK, September 14, 2021 (GLOBE NEWSWIRE) – The Health Insurance Portability and Accountability Act (HIPAA) is a regulation that protects patient privacy by requiring organizations to keep certain information confidential. To ensure that all email correspondence is HIPAA compliant, the organization must take appropriate steps to secure Protected Health Information (PHI) as it is transmitted electronically in transit and at rest.

Obtain patient consent before communicating by email

While email communication is fast and convenient, it is essential that an organization obtain the patient’s written consent before sending emails that contain PHIs, even if the encrypted email service provider is compliant with HIPAA law.

Patients should also be informed of the potential risks of confidentiality. Once they accept the risks, the encrypted emails can then be shared between the sender and the recipient without violating HIPAA guidelines.

Use end-to-end encrypted messaging services

Encrypted messaging services are a great way to protect information from interception or compromise by cyber attacks. However, some services that encrypt e-mail communications in transit may not meet HIPAA standards.

An organization must ensure that its encrypted email services have end-to-end encryption; secure messages in transit and at rest so that only the recipient and sender can access emails.

Make sure all encrypted emails are kept and archived securely

Healthcare providers and other organizations involved should ensure that all emails regarding PHIs and privacy changes should be retained for at least six years in order to comply with HIPAA guidelines.

Storing six years of emails and attachments can require a significant amount of storage space, and cloud-based storage is one of the most convenient and convenient ways to archive data. . Encrypted messaging services that provide cloud storage and archiving services can provide an organization with convenient, secure, and easy-to-access storage space.

Use a HIPAA compliant email solution

Choosing the right provider for email archiving and security while delivering simple systems that won’t overwhelm IT teams is important for an organization. Good secure messaging services will make it easy for IT to navigate alerts and updates while still being easy to navigate for unfriendly users.

A secure email service can also integrate defense tactics against other threats, such as ransomware, phishing emails, and identity theft fraud, providing an all-in-one solution for protecting clients. emails. Look for an email service that has passed the HIPAA security compliance assessment to make sure the vendor is familiar with the unique requirements of HIPAA compliance.


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